Retail traders are becoming more sophisticated, more global and increasingly active across multiple asset classes, but their expectations are also becoming less forgiving. In this interview, CMC Markets (LON:CMCX) Global Head of Retail Benjamin Charbonneau explains how the group is responding through simpler platform design, third-party integrations, broader product access and a global onboarding strategy centred on Bermuda. He also points to digital assets, cash equities, collateralisation and further innovation as important areas shaping CMC Markets’ next phase of retail growth.
Key moments
- 00:28 — Power without complexity
- 02:32 — Client-led technology
- 04:31 — Retail growth priorities
- 05:44 — Beyond derivatives
- 06:34 — Why Bermuda matters
- 08:20 — Smarter global onboarding
- 09:27 — Bigger moves ahead
CMC Markets is a global financial services group providing online trading and investing services across products including foreign exchange, indices, commodities, shares and other asset classes through its proprietary and integrated technology platforms.
