Cerillion plc (LON:CER), the billing, charging and customer relationship management software solutions provider, has announced a new three year managed services contract with Scarlet, a triple-play communications services provider (CSP) in Belgium, part of the Proximus Group. The Cerillion Managed Service will augment Scarlet’s in-house team and processes to provide a comprehensive set of operational services, running and maintaining the Cerillion Enterprise BSS/OSS suite .
Scarlet is a ‘no-frills’ brand with a mission to deliver essential telecom services at the lowest prices. Working with the Cerillion Managed Service, Scarlet is increasing its operational efficiency by gaining access to a dedicated team of billing experts that will run its end-to-end billing operations and assurance processes, as well as helping to launch new products and offers quickly using best practices.
Olivier Gossiaux, IT Director of Scarlet, said:
“As a challenger brand in a highly competitive market, operational efficiency and agility is our lifeblood. By adopting the Cerillion Managed Service, we are supercharging our operations with a team of product experts which will help us to continue growing our customer base and scaling our business efficiently.”
Louis Hall, CEO of Cerillion, said:
“We are delighted to be extending our relationship with Scarlet, helping them to disrupt the market with a very competitive range of triple-play services backed up by a strong emphasis on customer experience. Managed services provide that extra layer of assurance and confidence for CSPs to know they are getting the most out of their BSS/OSS platforms, improving time to market, whilst maintaining low and predictable operational costs.”