TR, part of Trifast plc, opened a new Customer Experience Centre in Chennai, India, on 21 October 2026, as part of its investment in the Indian market.
The centre was established alongside the group’s new South India Distribution Centre and brought together its product, engineering and supply chain capabilities.
The facility included an interactive product gallery, digital displays, meeting rooms and presentation areas. Customers were able to explore TR’s engineered fasteners and Category C components, access product information and discuss specific engineering and supply chain requirements.
The centre also demonstrated the group’s wider services, covering product design, engineering, sourcing, manufacturing, logistics and supply chain management.
The adjacent distribution centre provided local stockholding and fulfilment capabilities, supporting customer requirements across southern India.
The investment strengthened TR’s local operations, which included sales, sourcing, customer care, distribution, quality and new product introduction. The company identified opportunities across smart infrastructure, medical equipment and selected automotive markets.
Trifast plc (LON:TRI) is a global leader in the design, engineering, manufacture and supply of fastenings and Category ‘C’ components. Supplying major assembly industries, we deliver innovative solutions that enhance efficiency and performance.
