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PPHE Hotel Group

PPHE Hotel Group, win highly coveted AA Large Hotel Group of the Year award

PPHE Hotel Group (LON: PPH), the international hospitality real estate group which owns, co-owns and develops hotels, resorts and campsites and operates the Park Plaza brand in Europe, Middle East & Africa under an exclusive perpetual territorial licence, has been awarded the coveted AA Large Hotel Group of the Year 2019 accolade.

Park Plaza Hotels in the UK, operated exclusively by PPHE Hotel Group, win highly coveted AA Large Hotel Group of the Year award

  • Award recognises the completion of an extensive multi-year investment programme across UK property portfolio
  • The Award was presented acknowledging Park Plaza Hotels UK’s’ exceptional guest service and experience alongside team member training and development programmes

Park Plaza Hotels in the UK have been recognised for their committed and strategic approach to development, at one of the most highly regarded events in the industry, alongside creative learning and development programmes to constantly delight their guests, at the 22nd annual AA Hospitality Awards last night, attended by industry peers.

This follows an extensive multi-year investment programme by PPHE Hotel Group to enhance its UK portfolio. The hugely prestigious award was presented in recognition of the UK hotel group that has a proven track record of striving to ensure the very best levels of service, food and accommodation across the range of properties.

The milestone achievement celebrates a successful period of growth for PPHE Hotel Group with the United Kingdom as a region reporting a 9.3% like-for-like RevPAR growth, outperforming the London market as reported in the Group’s interim results for the six months ended 30 June 2019. Park Plaza Hotels also worked with the brand’s owner, Radisson Hotel Group, to unveil a new brand identity for their Park Plaza brand earlier this year.

Park Plaza Hotels, recognised as a leading contemporary hospitality operator in the UK market with prime locations including London, Leeds, Cardiff and Nottingham, it offers ten AA four-star hotels and one AA five-star property. Each property has its own identity, design and individuality reflective of its locale, including the recently repositioned Holmes Hotel London in 2019 and Park Plaza London Riverbank in 2018. The judges applauded the significant investment put into elevating the Park Plaza Hotels’ London portfolio, guest experience and team member training and development programmes.

The success of the Group’s 13 destination-led restaurant and bars also contributed to the recognition, as well as its strong Meetings & Events offering, particularly in London. Its hybrid operated business model paired with its development strategy also stood out as a point of differentiation within the hospitality industry that allows PPHE Hotel Group to continuously invest in the design and hospitality experience created for its guests and team members.

Greg Hegarty, Chief Operating Officer at PPHE Hotel Group, commented:

“On behalf of our Chairman, President & Chief Executive Officer and team members we are delighted to have been awarded AA Large Hotel Group of The Year 2019. This is a significant milestone for our company and an outstanding achievement which recognises the completion of an extensive multi-year repositioning programme across our UK portfolio. The AA Hospitality Awards are one of the industry’s most highly regarded and recognised and so we are delighted to join some of the UK’s most successful properties and brands as award winners.

“Park Plaza Hotels in the UK led by PPHE Hotel Group are truly committed to the hospitality industry and promoting it as a progressive career option. We work with schools, colleges, key recruitment organisations and charities to support and encourage young people into careers in the hospitality sector and offer a variety of apprenticeships during the year. Leading as an international brand with a strong London presence, the Group will strive to continue to invest in our UK portfolio alongside creative learning and development programmes to constantly delight our guests.

“Thank you once again to each of our team members for their hard work, passion and inspiring service which allows us to continuously provide such a high level of guest experience resulting in our winning of the AA Large Hotel Group of The Year 2019.”

Simon Numphud, Managing Director of AA Media, commented

“Park Plaza Hotels UK have continued to impress for both their continued investment across their portfolio of hotels but also their investment in the development of their teams. Attracting and retaining talent remains a critical challenge for the industry and it’s great to see the various initiatives Park Plaza Hotels UK do to encourage young people that hospitality is a great career.”