itim Group is targeting growing demand for artificial intelligence in retail with the launch of itimAIQ, a new platform designed to help retailers automate everyday operations, improve efficiency and manage supply chain challenges.
The software company provides technology solutions for store-based retailers, helping businesses manage operations and improve financial performance through its integrated retail software platform.
The launch of itimAIQ represents an expansion of the Group’s product offering as retailers look for ways to use AI to improve productivity, manage costs and respond to changing customer requirements.
The platform is designed to help retailers deploy intelligent AI agents to perform tasks and support operational decision-making. It also addresses concerns around data ownership and customer relationships, allowing retailers to use AI technology while retaining control of their business information.
ITIM’s existing software offering provides retailers with solutions covering multiple aspects of their operations, including sales, stock management, pricing, promotions and supply chain processes.
The Group has continued investing in its technology and international expansion, while also taking steps to reduce operating costs. During the 2025 financial year, ITIM reported a loss before tax of approximately £0.5m, compared with a profit of £0.2m in the previous year.
itim Group plc (LON:ITIM) is a SaaS-based technology company that enables store-based retailers to optimise their businesses to improve financial performance and effectively compete with online competitors. Itim adds retail value by helping multi-channel retailers optimise their business and their stores to improve financial performance and compete more effectively with the “Amazons”.
