The discussion between Cerillion’s Brian Coombs and TM Forum’s Mark Newman centres on a fundamental change underway in how communications service providers (CSPs) build and operate their business and operational support systems. The old model, reliant on extensive customisation and sprawling integration efforts, has left many operators trapped in cycles of technical debt. Upgrades take longer, costs rise, and the pace of innovation stalls just as market conditions demand greater flexibility.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
