accesso Technology Group Plc (LON) CEO Lee Cowie sets out how the group is bringing ticketing, retail, food and beverage, queueing, marketing and payments into a broader software ecosystem designed to capture more of every guest interaction. He explains why accesso Intelligence could give venues an advantage in deploying AI, reveals that agentic development tools have put some product work around six months ahead of plan, and discusses a sales pipeline where opportunities involving multiple accesso products have nearly doubled.
Key Moments
00:21 — Why Lee Cowie joined accesso
01:19 — Building the accesso ecosystem
02:55 — Payments and AI become key layers
03:36 — Why venues may struggle to build AI alone
05:48 — accesso Intelligence in the real world
07:30 — Agentic AI accelerates development
08:24 — The payments opportunity
09:32 — Major customer relationships
10:34 — Commercial momentum builds
11:22 — New opportunities in ski
accesso Technology Group (LON:ACSO) is a UK-listed technology company that provides software and digital solutions to the leisure, entertainment and attractions industries worldwide. Its technology helps theme parks, water parks, ski resorts, theatres, museums and other visitor attractions manage ticket sales, bookings, virtual queuing, payments and customer experiences. Its products allow visitors to purchase tickets online, avoid lengthy queues and access services through mobile applications, while helping operators improve efficiency, increase revenue and better understand customer behaviour. Operating across more than 1,100 venues in over 30 countries, accesso is increasingly integrating artificial intelligence and data analytics into its technology to help clients make better operational decisions and improve visitor engagement.
