# TR opens new Customer Experience Centre in India

- Link: https://www.directorstalkinterviews.com/tr-opens-new-customer-experience-centre-in-india/4121269723
- Published: 2026-11-13T17:12:00+00:00
- Author: Amilia Stone

TR, part of Trifast plc, opened a new Customer Experience Centre in Chennai, India,
on 21 October 2026, as part of its investment in the Indian market.

The centre was established alongside the group’s new South India Distribution Centre
and brought together its product, engineering and supply chain capabilities.

The facility included an interactive product gallery, digital displays, meeting 
rooms and presentation areas. Customers were able to explore TR’s engineered fasteners
and Category C components, access product information and discuss specific engineering
and supply chain requirements.

The centre also demonstrated the group’s wider services, covering product design,
engineering, sourcing, manufacturing, logistics and supply chain management.

The adjacent distribution centre provided local stockholding and fulfilment capabilities,
supporting customer requirements across southern India.

The investment strengthened TR’s local operations, which included sales, sourcing,
customer care, distribution, quality and new product introduction. The company identified
opportunities across smart infrastructure, medical equipment and selected automotive
markets.

_**Trifast plc** (LON:TRI) is a global leader in the design, engineering, manufacture
and supply of fastenings and Category ‘C’ components. Supplying major assembly industries,
we deliver innovative solutions that enhance efficiency and performance._

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