Toople Plc (LON:TOOP) CEO Andy Hollingworth speaks with DirectorsTalk about progress since IPO. Andy also talks about confidence in increasing the number of monthly orders, the success of it’s wholesale offering and explains why Tooples core strategy of high customer satisfaction.
Customer service is central to its strategy. Toople Plc aims to attract and retain its customers by delivering “right first time” UK based customer service. It is therefore pleased to have achieved an average customer satisfaction score of 8.8 out of 10 via Trustpilot, which is significantly higher than the average scores achieved by the leading companies operating in the sector.