# Cerillion adds Agent2Agent AI capabilities to strengthen telecoms automation offering

- Link: https://www.directorstalkinterviews.com/cerillion-adds-agent2agent-ai-capabilities-to-strengthen-telecoms-automation-offering/4121251341
- Published: 2026-05-12T13:19:00+01:00
- Author: Amilia Stone

Cerillion has launched version 26.1 of its BSS/OSS software suite, adding Agent2Agent
capabilities that allow AI agents to work together across Cerillion and third-party
systems.

The update is designed to help telecoms operators automate more complex operational
tasks with less manual input. Cerillion is embedding AI automation into its standard
software suite, which may strengthen the product’s relevance as operators look to
modernise systems, reduce cost and improve service speed.

The new release builds on Cerillion’s existing AI agent and Model Context Protocol
work. Its Agent2Agent functionality allows different AI agents to exchange information,
understand context and coordinate actions across workflows. This could make the 
platform more useful in large operational environments where customer, billing, 
service and network processes often depend on several systems working together.

Cerillion is also using its Open API architecture and Progressive Discovery framework
to help agents find and use the right data as tasks develop. Integration remains
a major challenge for telecoms operators. A more standardised approach to AI-driven
automation may reduce implementation risk and make Cerillion’s platform easier to
scale across different customer needs.

_**[Cerillion plc](https://www.directorstalkinterviews.com/company/cerillion-plc/cer.l)**(
[LON:CER](https://www.directorstalkinterviews.com/company/cerillion-plc/cer.l)) 
is a leading provider of billing, charging and customer management systems with 
more than 20 years’ experience delivering its solutions across a broad range of 
industries including the telecommunications, finance, utilities and transportation
sectors._

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